Managing your account, team plans, and services using Epiphan Edge
View billing, usage, and the plan or service assigned to a team
With the team already selected, click Settings > Billing and Usage in the left navigation panel. The Billing and Usage page opens where the status of your team's services and charges are shown.
Set up monthly billing for a team
You can provide your billing information for a team without subscribing to any of the premium services offered by Epiphan Edge. That way, you can change tiers at your convenience without the hassle of entering your billing information later when you switch plans. Billing must be set up before you can switch plans for a team.
With the team already selected, click Settings > Billing and Usage in the left navigation panel, then select the Add button within the Payment information card on the Billing and Usage page.
Enter your billing and credit card information in the pop-up window. When you're done, select Confirm billing.
Set up invoicing for a team
If you choose the option to invoice billing for a team, you are asked to provide your contact information. An Epiphan Video account representative will contact you to help you process your credit information.
With the team already selected, click Settings > Billing and Usage in the left navigation panel, then select the Add button within the Payment information card on the Billing and Usage page.
In the pop-up window, enter your billing information and select the Pay by invoices radio button and click Confirm billing.
The work email you provide should match the email address of your Epiphan Edge account.
Change plans for a team
When you set up billing information for a team, you can easily change plans at your convenience without the hassle of entering your billing information each time you switch from a Free plan to a Premium plan, or from a Premium plan back to the Free plan.
As soon as a Premium plan is enabled, the full monthly amount is charged to the team's account.
| Billing information must already be setup for the team before you can change the plan. |
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With the team already selected, click Settings > Billing and Usage in the left navigation panel, then select Go Premium or Manage depending on whether or not you are currently using a Free plan or already subscribed to an Epiphan Edge Premium Plan.
On the pop-up menu, select or modify your current subscription you want to apply to Epiphan Edge.
Change billing information for a team
You can easily change the billing information for your team. Only the team owner can change the billing information for the team.
With the team already selected, click Settings > Billing and Usage in the left navigation panel, then select Add billing information on the Billing and Usage page.
Enter the new billing and credit card information in the pop-up window. When you're done, select Confirm billing.
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