Firmware update sources

Applies to: Pearl-2, Pearl Mini, Pearl Nano, Pearl Nexus.

Firmware for Pearl devices can be obtained from three sources: the Pearl Admin panel, Epiphan Edge, or manually from the Epiphan website.

Epiphan Edge — only registered devices can download firmware through Epiphan Edge. If a device has been registered but is not updating, the device may not have checked the Epiphan support servers yet; the device checks approximately every 24 hours. To update sooner, log in to the Admin panel and click Check for updates on the Firmware Upgrade page.

Epiphan website (offline and air-gapped networks) — for Pearl devices on air-gapped networks that cannot reach the Epiphan support servers, offline firmware files are available from the product pages at epiphan.com/support. Choose the product of interest to download the firmware.